Steam’s own literature on the refund program states ‘we hope this will give you more confidence in trying out titles that you’re less certain about.’ Sure you do, Steam, because to you this refund program is a way to increase sales by lowering purchase barriers. “Steam’s actually got no skin in the game! They are getting their money no matter what. “Steam and developers are not equal partners in offering refunds,” indie developer Andrew Pellerano wrote in a blog. Others are even concerned that Steam refunds default to “Steam Wallet” like in the image above. I’d imagine that Valve is now checking for things like whether I got the achievement for beating Fallout or if I’ve requested 20 other refunds in the last day. That’s pretty nifty.īut some people are worried that gamers will try to abuse the system, but my request is only pending. Once I actually started the process and clicked “support,” it took me less than 60 seconds.
